EV Solutions

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07 5511 1753

Paul Fallon

2023-08-08

Friendly, professional, knowledgeable. I arranged for an EV Evnex charger to be fitted at home. They were on time. Fast and clean installation. Great product too. Can’t fault them

Gunnar Ruhs

2022-04-19

Most excellent service! EGen Electrical have just completed the install of two EV chargers in Brisbane for us. The service and workmanship was outstanding, the quality of the equipment installed is top notch! Greg and team are very professional, extremely polite and accommodating. On-site inspection, solution design, competitive pricing/quoting with no surprises. Highly recommend!

Grant B

2022-04-18

A great experience with Greg, very responsive and helpful with the installation of a Hypervolt 2.0 Home EV Charger.

David O

2022-04-09

I used EGen Electrical back in January to have a Hypervolt EV Charger installed. Absolute professionals and would recommend them to anyone looking to have a EV Charger professionally installed. Also Hypervolt Support is A1. Was having trouble with the app initially and was all sorted in a few hours. Glad I chose EGen and Hypervolt.

Roy Heys

2022-03-17

Greg is the consummate professional. From the rapid response, turning up when he said for the quote. Then on day of install top quality workmanship. No hidden extras on the quote Why go anywhere else?

Danis Georgopoulos

2021-02-10

I have used Greg's services twice over the last 12 months. Excellent service both times. He turns up when he says he will, and always leaves the work area spotless when he is finished. Gave me some great advice and suggestions as well which was appreciated.

L P

2020-07-07

Greg You are legend! Thank you for instant fix

Audrey Sutcliffe

2020-07-01

The electrician Greg went out of his way to find a more suitable item for us so we had no alterations to make thankfully, prompt,friendly very efficient and no mess to clear up, he left our place clean and tidy!! I would recommend this business to anyone looking for an experienced electrician!

Belinda B

2020-06-04

Couldn't be happier. Greg from Egen Electrical has carried out a fantastic job on our kitchen reno. Really happy with our new lights and slim power points. Highly recommended for price and quality.

Rob Barling

2020-05-25

Greg has done body corporate work on few places we have units in. He is punctual, respectful to the occupants and and professional in his dealings.

Maintenance

EV Charger Maintenance & Repairs

Secure the availability, performance and safety of your EV chargers

EGen Electrical are specialists in the installation of electric vehicle chargers and provide a maintenance service to keep you and your vehicle moving. We conduct annual functionality and safety inspections to any brand of charger you have installed. A maintenance inspection ensures the charger’s optimum performance and electrical safety, providing assurance it is safe for anyone to use.

EV Charger Maintenance and Repairs

Our scheduled inspection and maintenance programs ensure your charging network runs safely and reliably. We can identify and address potential operational issues and safety hazards before they become problematic.

Our Services Include:

Inspect chargers for any damage
Operational test
Safety inspection and test
Inspection tag applied to the charger
Compliance certificate is issued
Any faults are repaired where necessary
EV charger, plug terminals, and cable are cleaned

A regulatory safety inspection can be scheduled with us prior to the due date for owners of public charging stations. We will send a licensed electrician to inspect the unit using specialised equipment to provide a safety inspection test. Any issues with compliance will be reported immediately with a quotation for repairs to eliminate any hazards and downtime of the charger. On completion of the maintenance work, your equipment will be properly tested and tagged to Workplace Health & Safety Regulations.

Please contact us for further information on our annual scheduled maintenance service.

FAQs

How Often Do EV Charger Stations Need Maintenance?

How frequently a charging station needs maintenance and the cost for this varies depending on the type of chargers used. Here’s a breakdown of the different types of chargers and recommended upkeep details:

Level 2 EV Chargers

Level 2 EV chargers are commonly used in public charging stations and private dwellings. These often have more frequent component issues because of their complexity and size. This means they will require more frequent maintenance, regular cleaning and inspection for wear and tear.

Level 3 EV Chargers

In the long run, DC fast charger stations and superchargers will likely need extra repairs and maintenance. This is because they contain more complex hardware than the Level 2 systems. It’s recommended to set up routine scheduled maintenance as per the manufacturer’s requirements to keep these chargers running at optimal capacity and limit downtime.

Networked Chargers

Networked charging stations contain multiple linked chargers. Because these units contain extra electrical components, it’s likely that maintenance will be needed more regularly.

What Are the Signs that an EV Charger Station Needs Maintenance?

It’s a good idea to regularly inspect your EV charger stations. Here’s what you need to look out for:

Low voltage. Your charger likely needs repair if the charger output is below the correlating average of the charger level. For example, level 2 at 240V supplies 6.2 – 7.6kW and level 3 supplies between 50 – 350kW.
Visible damage. Weather and vandalism can lead to external charger damage, so you should regularly inspect and clean parts to check for problems.
Slow charging. Level 2 chargers take between, 4 -10 hours and level 3, 30 mins – 1.5 hours. If you find charging times are slowing down, your unit may need repairs.
Manufacturers maintenance recommendations. Always be proactive and schedule repairs and maintenance according to the manufacturer’s instructions.

What should I do if my EV charger stops working?

If your EV charger stops working, the first step is to contact a specialised EV charger licensed electrician to diagnose and repair the problem. Attempting to repair the charger on your own can be dangerous and may void any warranty or insurance coverage. Contact our experts right away if you experience any issues with your EV charger.